Support
Help with your application
You can get help by:
- calling 0121 368 1166
- visiting your local team
Support if you cannot access the service
We will support anyone who cannot access the service themselves.
We may:
- arrange home visits
- help complete forms
- send regular updates by post
- allow a representative to bid on your behalf
We offer support in seven languages, as well as English.
We can also translate letters on request.
If your circumstances change
Contact us as soon as possible if anything changes.
This is important because it may affect:
- your application
- your priority band