Help and Advice

Advice

  • Take photos in good lighting
  • Make sure the whole page is in the picture
  • Lay the document flat (not at an angle)
  • Upload original files where possible

Unsure?

  • If you’re not sure whether a document is right: send it anyway and we will check it
  • Or contact us before you submit

Help

  • If you need help or have questions:
  • Call - 0121 368 1166
  • Email - housing_registration@sandwell.gov.uk
  • Visit - Sandwell Council, Freeth St, Oldbury

Providing clear and correct documents in a timely manner helps us process your application faster.