Self referral, hospital discharge, Adult Services, carers, other key agencies
Specific ethnic group?
No
Summary of services
To provide a emergency and non emergency community alarm service for older, vulnerable, disabled people who could be vulnerable in their own homes.To offer assistance at the touch of a button, by wearing a pendant or wrist watch to summons for help. Key holding and mobile response available, 24hours a day, 365 days of the year. They also offer a Carers Emergency Card which tells emergency services that a person is a carer and someone depends on them. The card just shows a unique ID number and the phone number of their 24-hour contact centre, where carers details are held with information about the person cared for. In an emergency the centre will call the people the carer has told us can help. This will usually be friends or family, or the Councils services if no one else is available.
When are the services run?
24 hours a day, 365 days of the year
Time details
24 hours a day
Remit
To monitor and respond to all calls into the control centre emergency and non emergency
Chargeable service?
Yes but the Carers Emergency Card scheme is free
Cost of service
Community Alarms installation charge/set up fee: £30.60 Weekly Charge: £5.30 Quarterly Charge: £68.90
