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Sandwell Enquiry Team (Adult Social Care)

This record is classed under Social care information and advice, Travel and transport, Equipment and adaptations, Learning disability, Physical disability, Mental health, Long Term Conditions, Support in your home, Benefits and entitlements, Welfare rights, Support services, Short breaks and respite care, Deaf and hard of hearing, Deafblind, Visual impairment, Safety at home, Supported living.

Service Provider NameSandwell Enquiry Team (Adult Social Care)
ServiceProvides advice, guidance and support for adult social care needs.
Address3PO Box 15825
CountyWest Midlands
Post CodeB69 9EL
Where do they provide service from?From customer service advisors at the adult social care contact centre. They may refer you on to other services within Sandwell Council or other agencies/providers.
Telephone0121 569 2266
Fax0121 569 5789
Area coveredBorough of Sandwell
Who is the service for?Adults who are ill, disabled or who have caring responsibilities and children with disabilities who require special equipment.
Referral routePlease call the number above or ask your doctor to refer you to Sandwell Enquiry.
Specific ethnic group?No
Summary of servicesAdvice, information and helping people to access the services they need including equipment to support them in their home, Blue Badges, Telecare etc.
When are the services run?Monday - Friday
Time detailsMonday to Thursday 9am - 5.30pm, and 9am to 5pm on Fridays. An out of hours team provides help in an emergency for adults with social care needs.
Outside of the days and hours shown please call them on 0121 569 2355.
RemitFor adult social care needs
Chargeable service?Calls from landlines are charged at the local rate but mobile charges may vary. Other costs depend on the service and an individuals circumstances.
Cost of serviceSee above
Means testedSee above
Total capacity of serviceNot applicable
Transport ProvidedNot applicable
CQC RegisteredNot applicable
Sandwell Approved ListNot applicable
DisclaimerInclusion in this directory does not imply that Sandwell Council endorses the organisations and no responsibility is assumed for the information in their entries or their services. For terms and disclaimer see below. Directory last updated October 2019.

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