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Sandwell Crossroads

This record is classed under Support in your home, End of life, Long Term Conditions, Short breaks and respite care, Support services, Individual budgets.

Service Provider NameSandwell Crossroads
ServiceCarer support services , respite and domicillary care.
Address1494 Wolverhampton Road
CountyWest Midlands
Post CodeB68 8DG
Where do they provide service from?Carer training- office or carers home, Dom care - home based, Bereavement support - Home based or group based
Telephone0121 553 6483 or out of hours number: 07968 219 850
Area coveredBorough of Sandwell, Walsall, Wolverhampton, West Birmingham
Who is the service for?Any family carer
Referral routeSelf referral via office phone number.
Specific ethnic group?We provide support to a variety of cultural backgrounds and will endeavour to match staff who can communicate in a choosen language.
Summary of services• Emergency respite care and support
• Advocacy support
Information and Advice, and training in carers own homes (with back fill care for cared for person) on -Moving, Handling and Hoist Training
• First Aid training
• Catheter and Stoma Care training
• Moving, Handling and Hoist Training
• Dementia Care
Assistance with Shopping and meal preparation
Bereavement support, before, during and after a death. An initial assessment to help identify agreed goals, support is given through regular face to face meetings. Each Carer will receive person centred support based on their individual needs. Invite carers who have received support to join the team as ‘support enablers’
When are the services run?7 days a week
Time details24 hours a day
RemitCrossroads is a charity set up to support family carers. We are affilliated to the Carers Trust.
Chargeable service?It can be chargeable. Most care is delivered free via social care budgets or NHS continuing healthcare.
Cost of serviceVarious. Depending on what the service is and when it is delivered. There are additional charges for evenings and weekends for home care.
Means testedVariable.
Total capacity of serviceUnlimited
Transport ProvidedNo
CQC RegisteredRegistered
CQC website link
Sandwell Approved ListApproved
DisclaimerInclusion in this directory does not imply that Sandwell Council endorses the organisations and no responsibility is assumed for the information in their entries or their services. For terms and disclaimer see below. Directory last updated October 2019.

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