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Patient Advice and Liaison Service (PALS) - for all services provided by hospitals

This record is classed under Social care information and advice.

Service Provider NamePatient Advice and Liaison Service (PALS) - for all services provided by hospitals
ServiceAdvice and liaison for patients' families and carers who raise issues of concern whilst in hospital
Address2City Hospital
Address3Dudley Road
TownBirmingham
CountyWest Midlands
Post CodeB18 7QH
Where do they provide service from?Address as above
Telephone0121 507 5836
Fax0121 507 5893
Emailswb-tr.pals@nhs.net
Websitehttp://www.swbh.nhs.uk/
Area coveredSandwell Hospital, Birmingham City Hospital, Rowley Regis Hospital.
Who is the service for?Patients, relatives and carers
Referral routeSelf referral or referral from other PALS offices
Specific ethnic group?No
Summary of servicesAdvice and liaison for patients relatives and carers who raise issues of concern whilst in hospital
When are the services run?Monday - Friday
Time details9am - 4.30pm
Chargeable service?No
Means testedYes
Total capacity of serviceNot applicable
Transport ProvidedNo
CQC RegisteredNot applicable
Sandwell Approved ListNot applicable
Location
DisclaimerInclusion in this directory does not imply that Sandwell Council endorses the organisations and no responsibility is assumed for the information in their entries or their services. For terms and disclaimer see below. Directory last updated October 2019.

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