Hello from the Shared Lives Team!
Diane Cox, Shared Lives Registered Manager
My role as Registered Manager is to ensure that our Sandwell Shared Lives Service provided by our Shared Lives carers to individuals, is safe, effective, compassionate and of high quality and oversee the operation of the service, carers, individuals and staff. We are regulated by the Care Quality Commission (CQC): the regulator of health and social care services in England.
Natalie Whitmore, Shared Lives Co-ordinator
My role as Shared Lives Co-ordinator is to ensure that all of our systems and processes are compliant in Shared Lives with the CQC quality standards and regulations. I assess all new host carer applications for approval and manage the day to day operation of the service. I also manage the developmental elements to improve our service as well as the marketing and recruitment.
Paige Farrell, Shared Lives Reviewing Officer
My main role is to monitor and review all approved carers and to complete annual appraisals of all individuals who use our service. I ensure that all carers receive their mandatory checks and their training. I also facilitate the matching up process with new referrals with current carers and assist the co-ordinator.