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Save time, do it online with MySandwell

Published 1st October 2021

Residents are invited to drop in to Sandwell Council House reception next week to find out how they can use MySandwell to manage their dealings with the council.

Officers will be available from several departments to help them set up a MySandwell account and? to answer questions they may have on subjects from repairs, benefits and housing. The drop-in sessions run from 10am until 2pm from Monday 4 October until Friday 8 October.

You can use a MySandwell account to view your council tax, benefits and business rates or housing balances, make payments, request services, report problems and track any enquiries you put in to the council.

MySandwell is an online one-stop shop where you can report a faulty street light, fly-tipping, a missed bin and much more, 24 hours a day via your smartphone, tablet, laptop or PC. You can also request repairs to council housing, book a slot at the tip, apply for free school meals and even book an appointment to register a birth.

The sessions will take place at Sandwell Council House, Freeth Street, Oldbury, B69 3DE and will abide by all Covid-19 regulations.

Councillor Maria Crompton, cabinet member for finance and resources at Sandwell said: “MySandwell really is a one-stop shop that can help you with everything from questions about housing, benefits, council tax, reporting antisocial behaviour to broken streetlights. I would strongly encourage everyone to get an account even if they are not able to make it to these helpful drop-in sessions.”

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