Advice to traders based in the borough. Advice to consumers who live in the borough regardless of where they purchased the goods from.
Who is the service for?
No restrictions
Referral route
Via Citizens Advice
Specific ethnic group?
No
Summary of services
Information and advice to consumers about goods and services before they buy and the information they need to resolve their consumer issues after they have made a purchase. Support for businesses in Sandwell by providing and signposting comprehensive, easily accessible and relevant advice which will enable those businesses to meet their legal obligations. For free and impartial legal advice please visit the Business Companion website.
When are the services run?
9-5 Monday to Friday
Time details
Citizens Advice opening hours are 9-5 Monday to Friday or 9am
Remit
To empower consumers so that they are aware of their civil rights when buying goods and services and able to assert those rights. To support businesses in Sandwell by providing and signposting comprehensive advice which will enable those businesses to meet their legal obligations. Thereby ensuring a fair trading environment.
