Tenants may be charged for any damage to their home or communal areas. Tenants MUST pay for a repair or replacement if the damage is caused deliberately through neglect or carelessness by themselves, members of their household, by visitors or friends.
Where the damage has been caused by a third party outside the tenant's control, the charge will be waived if reported to the police and a crime number is produced.
Tenants can choose to carry out the work themselves, but this work must then be inspected by a Sandwell Council representative and completed to their satisfaction.
In exceptional circumstances these charges can be waived or reduced.
Examples may include but are not restricted to:
- Senior citizens/living alone
- Mental illness/learning difficulties
- Consequences of emergency action/access
- Defective fittings or appliances
Examples of repairs that will be charged:
- Lock changes
- Contents clearance from vacated building
- Storage of contents resulting from abandonment or eviction
- Damage resulting from do-it-yourself activities (this may include neighbouring properties)
- Damage to any fixtures, fittings or appliances
- Damage to structure of the building
- Void property left in unsatisfactory condition (including the garden and outhouses)
Please note that this is not a full list and other repairs may be recharged.