Coronavirus - accessible guidance
We want to ensure that our advice and guidance on coronavirus is available and accessible for everyone.
Here you will find links to accessible and easy to read documents, plus guidance in other languages:
NHS Stay Alert campaign. It has been developed by the government as a resource to replace the “Stay At Home” campaign materials.
Help Us, Help You campaign - help you access the services when you need them.
Translated messaging re: COVID-19 testing & treatment for overseas visitors - Messaging around NHS entitlements in relation to COVID-19 for overseas visitors, including anyone living in the UK without permission, has been translated into 40 languages. There is also translated advice and guidance on social distancing and shielding.
Multilingual Covid Guidance
- How to wear and remove face masks safely
- Multi Language Posters (Punjabi, Pakistan and Urdu)
- Gov.uk guidance on shielding and protecting extremely vulnerable persons in English, Arabic, Bengali, French, Gujarati, Polish, Portuguese, Punjabi, Simplified Chinese- Mandarin, Traditional Chinese- Cantonese, Urdu and Welsh.
- Doctors of the World - Coronavirus (COVID-19) advice for patients in 60 languages
- Tips on parenting during the pandemic in multiple languages
- NHS England at risk patient letter in English, Arabic, Bengali, French, Gujarati, Polish, Portuguese, Punjabi, Simplified Chinese- Mandarin, Traditional Chinese- Cantonese and Urdu.
- Coronavirus Translated Posters These include the following languages: Polish, Russian, Punjab, Urdu, Bengali, Gujarati, Romanian and Roma (for the Roma travelling community).
- Doctors of the world - Covid-19 information in 44 languages.
- Health Education England (HEE) has produced a library of resources in accessible such as easy reads, sign language and Makaton format and COVID-19 patient information for vulnerable groups.
- NHS Test and Trace - Easy read and large print versions of NHS Test and Trace posters/handouts are now available from the Campaign Resource Centre. Braille versions can also be requested by emailing email@example.com. Further resources to explain and promote NHS Test and Trace are also on the Campaign Resource Centre.
- Household isolation - a campaign for people with even mild symptoms to act immediately and not contact anyone outside their household. Alternative formats now available including BSL videos.
- Translated messaging re: COVID-19 testing & treatment for overseas visitors
Messaging around NHS entitlements in relation to COVID-19 for overseas visitors, including anyone living in the UK without permission, has been translated into 40 languages. There is also translated advice and guidance on social distancing and shielding.
- Getting medical treatment if you need it. Punjabi translation.
- Key COVID-19 information for migrants
- Letter telling patients about planned changes to people who are shielding, translated into English, Arabic, Bengali, Bulgarian, Cantonese, French, Gujarati, Mandarin, Polish, Portuguese, Punjabi and Urdu. The changes are planned for 6 July and 1 August 2020.
Test and Trace
Coronavirus - Spot the signs
How To Use The NHS
Coronavirus - Essential Advice
Home Isolation Advice
Sandwell Deaf Community Association (SDCA)
SDCA offers a remote sign language interpreting service, without any face to face contact.
Tel: 0121 553 0201 (Mon – Fri day time)
Tel: 07885 913 225 (7 days 24 hours for all services)
To book a BSL Interpreter email SDCA or call the number above.
Sandwell Visually Impaired (SVI) and Sandwell Talking News
Blind and partially sighted listeners can still receive their regular copy of Sandwell Talking News (STN) by post, phone and online as volunteers rise to meet the challenges created by coronavirus.
This important service is a vital tool in the efforts to overcome isolation, bringing news and local information to this vulnerable community.
Volunteer readers are sent articles electronically and record them on their phones or tablets. These are edited and put together into each weekly edition by Sandwell Visually Impaired's home-based compiler, then uploaded to a file sharing app prior to internet and postal delivery.
The STN team are also working with other local talking newspapers in Birmingham and the Black Country to share articles and good news stories.
To find out how to listen to the STN, visit Sandwell Visually Impaired's website and follow the links to Sandwell Talking News. Thanks to the Express & Star for their kind permission to use articles taken from their publications.