Coronavirus - get emergency help
Advice for the clinically extremely vulnerable
The government has published guidance for everyone in England who has been identified as clinically extremely vulnerable. If you are in this group, or you have a child in this group, you will previously have received a letter from the NHS or from your GP telling you this. You, or your child, may have been advised to shield in the past.
If you need urgent, practical support to stay at home, help is available.
If you cannot use the online form call or if you urgently need help or support and you have no family or neighbours to help you, please call 0121 569 2266 (option 2).
If you are not classed as clinically extremely vulnerable but need help because you are self-isolating please fill in our online form to get emergency help.
We will do our best to help to enable you to access food deliveries and general support.
- If anyone turns up saying they are from the council and we haven’t called you first (and they don’t have council identification) do not let them in.
- If the council is helping you at this time our staff will not ask for payment.
- Do not hand over money to a stranger and never share your PIN number.
Covid winter grant scheme
Covid Winter Grant Scheme, which is to support households, with or without children, who are struggling to afford food and other essentials because of financial hardship directly due to COVID-19.