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Coronavirus - get emergency help | Sandwell Council

Essential maintenance

Some of our online services will be unavailable between 8pm and 10pm on Tuesday 25 January due to essential maintenance. Apologies for any inconvenience.

Coronavirus - get emergency help

Support if you are self-isolating

If you have been told to self-isolate you must stay at home.

Do not:

  • Go to work
  • Go shopping
  • Leave home to exercise

Only leave home to get tested for Covid-19.

If you need urgent, practical support to stay at home, help is available.

Financial support

You may be eligible for a support payment of £500.

Other help and support

If you need help with shopping or other practical tasks we urge to to ask family, friends or neighbours to help you.

Supermarkets can offer online shopping if you need essential items.

If you have no one who can support you and need help because you are self-isolating please fill in our online form to get emergency help.

We will do our best to help to enable you to access food deliveries and general support.

Please remember:

  • If anyone turns up saying they are from the council and we haven’t called you first (and they don’t have council identification) do not let them in.
  • If the council is helping you at this time our staff will not ask for payment.
  • Do not hand over money to a stranger and never share your PIN number.

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