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How we collect your personal information | Sandwell Council

Essential maintenance

Some of our online services will be unavailable between 8pm and 10pm on Tuesday 25 January due to essential maintenance. Apologies for any inconvenience.

How we collect your personal information

The council collects your personal information in the following ways:

  • Face to face meetings with council officers
  • Through electronic or paper forms
  • When you talk to one of our officers by phone
  • Emails
  • Fax messages
  • When you visit any of our offices, buildings or council-managed locations.
  • Documents you give to us.
  • On CCTV

We might also collect your personal information indirectly from:

  • Other public authorities
  • Employment agencies
  • Educational institutions
  • Council residents
  • Legal representatives
  • Charitable organisations
  • Housing Associations
  • Private landlords

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