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Book a pest control appointment

Sandwell Council’s Pest Control Team provides a range of pest control treatments for residents who live in Sandwell. 

Bookings for treatments can be made on-line using our Customer Portal or by calling our Contact Centre on 0121 368 1177 Option 7.

From 1 April 2022, the following charges apply should you wish to use our Pest Control Service. Please note, only the treatments listed below are provided. 

A 50% reduction in the treatment charge will be applicable if the named person booking the treatment is in receipt of full or partial Council Tax benefit (not including ‘Single Person Occupancy’ reduction) for the property being treated.

Pest Type

Full Cost of Treatment

Reduced Cost of Treatment

Rats

£0.00

£0.00

Mice

£71.00

£35.50

Wasps

Only between 1 July and 31 October

£61.00

£30.50

Cockroaches

£95.00

£47.50

Fleas

£68.00

£34.00

Bedbugs

£113.00

£56.50

Insects (Other) 'Indoor Only' treatments for carpet beetles / moths

£50.00

£25.00

Call outs for advisory service and/or pest identification (no treatments undertaken)

£35.00

£17.50

IMPORTANT – Please read the information below before booking your appointment

When booking an appointment either on-line or by using our Contact Centre, payment will need to be made before your booking is confirmed.•    If you indicate that you are in receipt of some level of Council Tax benefit and are the named person on the property’s Council Tax account, we will check you are entitled to the 50% reduced charge.

If we are unable to verify you are eligible for the reduced charge, you will be notified and your booking will be cancelled and a refund will be made. You will then have to book another appointment and make the full payment for the treatment.

Please be aware that if bookings are made for rat treatments (free of charge) and our officers determine that the infestation relates to other pests, no treatment will be undertaken. You will be required to book a new appointment for appropriate pest treatment.

If you book an appointment for our Advisory / Pest Identification Service, please note that this does not include any treatment costs. Should our Pest Control Officer identify a pest infestation that you require us to treat, a new booking for that treatment will need to be made.

Treatments offered for unoccupied properties will still be charged at the rates shown above.

Booking Availability

Please be aware that only a limited number of Pest Control appointments are available each working day. Demand on our service is very high – especially during the spring and summer months – therefore the earliest available appointment slots are those offered when you book a pest control treatment on our Customer Portal or via our Contact Centre. Only in exceptional circumstances will the service consider bringing forward appointments. Each request will be considered on a case by case basis.

We do not provide treatments for these pests or any others not listed above:

Please note, we do not provide a service removing dead carcasses other than rodents where we have completed a treatment. 

Important information about your pest control treatment

Some of our treatments involve the use of rodenticides. 

Information is provided on precautions you must take during and after treatments have been undertaken within the additional information below relating to each type of pest treatment. Please ensure you make yourself aware of this information and download a copy of our printable antidote card: -

Download our printable antidote card. 

Book a pest control treatment

To book a pest control treatment - please select the image of the pest treatment you require 

Please ensure you read the additional information provided for each pest type once you have clicked the image, prior to starting the appointment booking process. 

Wasp Button

Wasps

Rat button

Rats

Mouse button

Mice

Bedbug button

Bedbugs

Cockroach button

Cockroaches

Flea button

Fleas

varied carpet beetle

Other insects

 

 

Images reproduced by permission of Killgerm Group Ltd.