My Sandwell Login/Register

Disabled customers | Visit the archives service | Sandwell Council

MySandwell, our phone lines and payments will be unavailable on Saturday 11 February and Sunday 12 February.

Normal service will resume at 8am on Monday 13 February. Essential maintenance means we will be unable to process MySandwell requests or payments online or by phone during this time.

Visit the archives service

Disabled customers

Our searchroom is fully accessible for people who use wheelchairs, and we have a number of adaptations for disabled users, including:

  • hearing loop
  • one microfilm / fiche reader on an adjustable table
  • one public computer installed with adaptive software
  • a member of staff trained in British sign language.

If you have any questions or special requirements, please contact us before your visit and we will be happy to help.