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Contact us by phone | Sandwell Council

£150 Council Tax Energy Rebate - what you need to do next

The Council Tax Energy Rebate is a £150 payment to help with the cost of energy bills. The funding is provided by the Government and paid out by the Council. Find out what you need to do next. →

Contact us by phone

 

You don't always need to call us. You can report many issues or request services online - here's a list of things you can report through our website - sign up for a MySandwell account now.

Calls are recorded for both training and quality purposes.

Adult social care 0121 569 2266

Appointeeship 0121 569 6139

Benefits 0121 368 1155

Our phonelines are busier than usual at the moment. We apologise for the inconvenience.
You can access many of our services here on our website.
If you can’t get through now and you can’t find what you need online, please try again later - we’re open 8.45am-5pm Monday, Tuesday, Thursday and Friday, and 9am-5pm on Wednesdays.

Bins and recycling 0121 368 1177

Births, marriages, deaths and the Register Office 0121 368 1188

  • 8am - 5.30pm Monday to Friday

Children's services 0121 569 3100

  • 9am - 5.30pm Monday to Thursday
  • 9am - 5pm Friday

Complaints 0121 569 7867

Council tax 0121 368 1155

Our phonelines are busier than usual at the moment. We apologise for the inconvenience.
You can access many of our services here on our website.
If you can’t get through now and you can’t find what you need online, please try again later - we’re open 8.45am-5pm Monday, Tuesday, Thursday and Friday, and 9am-5pm on Wednesdays.

  • Monday, Tuesday, Thursday and Friday 8.45am-5pm
  • Wednesdays 9am-5pm
  • For advice and information about your Council Tax

Education benefits 0121 569 8186/8189

Education services 0121 569 6777

  • 9am - 3pm Mondays to Fridays

Emergency out of hours

Environmental 0121 368 1177

General enquiries 0121 569 2200

  • 8am - 5.30pm Monday to Friday

Highways services 0121 368 1177

Housing - repairs 0121 569 6000

  • This number is for housing repairs only, 8am - 5.30pm Monday to Friday
  • Visit our council housing webpages to help you find a home, report a repair, pay rent and find out lots of useful information for tenants.

Housing - all other enquiries 0121 368 1166

  • This number is for other housing enquiries including rent, bidding for properties, anti-social behaviour and getting on the housing register
  • 8am - 5.30pm Monday to Friday

Registrars 0121 368 1188

School admissions 0121 569 6765

School attendance 0121 569 8147

Sundry debts 0121 737 5131