Taxi and Private Hire licences
Wheelchair accessible register May 2019
Sandwell Council's Taxi Licensing Team and licensed Taxi Operators work together to maintain a service which is fully inclusive for all passengers wishing to use a licensed Sandwell taxi for travel. Sandwell Taxi Licensing Team maintains a register of these Taxi Operators who operate vehicles adapted for disabled people who use a wheelchair. The vehicles on this register are adapted to or are purpose built to carry a wheelchair.
All Operators listed operate vehicles designated under section 165 of the Equality Act 2010 which places duty on drivers of designated taxis or private hire vehicles, unless an exemption certificate has been issued under section 166 of the Equality Act 2010. Such an exemption certificate will be displayed on the vehicle.
All drivers of vehicles on this register will have completed a Wheelchair Assessment from the Council's appointed assessor. Furthermore, all licensed drivers are required under the Sandwell Council, Private Hire and Hackney Carriage Licensing Policy Handbook to afford all reasonable assistance to passengers as may be required both at the start and conclusion of any journey and offer all reasonable assistance to passengers entering or leaving the vehicle and assist them with luggage or any disability aids or wheelchair.
Further information can be found on the Sandwell Council Website.
What's in the register?
Within the register there are two types of vehicle:
- A hackney or hackney carriage (also called a cab or black cab) is a public transport vehicle which is licensed to carry passengers, they can be hailed in the street, are permitted to park and pick up passengers in a taxi rank and can be pre-booked via a Private Hire Operator. All Sandwell licensed hackney carriages are wheelchair accessible.
- A private hire vehicle is a public transport vehicle which is licensed to carry passengers but which must be pre-booked via a Private Hire Operator. Some private hire vehicles are wheelchair accessible as they are vehicles which are either purpose built or adapted to do so.
Wheelchair accessible operators
The following list of Operators currently operate vehicles which are wheel chair accessible and have been licensed as such having met the conditions for license as stipulated in the Councils Private Hire and Hackney Carriage Licensing Policy Handbook.
A 2 B Cars,
0121 556 0706
XLA Cars Ltd
0121 502 3111, 0121 580 4707 or 0121 525 7500
121 Cars Ltd
0121 557 0121, 0121 557 7575 or 0121 500 5050
Heritage Cars Group
0121 420 1122, 0121 552 9199 or 0121 555 5151
Choice Cars Ltd
0121 505 1111, 0121 505 1900, 0121 556 2424, 0121 556 2222, 0121 505 2644 or 0121 556 3355
0121 240 0327 or 0121 559 8585
A1 Sandwell & Adelphi Cars Ltd
0121 553 4646, 0121 553 1500
0121 559 5559
Akaash Travel Ltd
0121 439 0727
0121 555 5000
0121 601 8321
West Bromwich Cars
0121 553 5050
0121 357 3333, 0121 357 8888 or 0121 358 6000
Atlas Intercity Sky
0121 565 5555
Liberty Executive Cars
0121 551 2222
0121 717 7777
County Cars Limited
0121 522 2233
0121 552 7070
0121 555 7654 or 0121 555 7655
BB'S Excel Cars
0121 200 1111
01384 591212 or 01384 591121
In total there are 136 licensed hackney carriage vehicles in Sandwell all of which are wheelchair accessible.
In addition there are 2 licensed private hire vehicles in Sandwell which are purpose built or adapted to be wheelchair accessible.
Hackney Carriage Ranks
Sandwell Council has the following taxi ranks across the borough:
The taxi rank is situated on the left-hand side of Bearwood Road (going towards Hagley Road West) outside the old Safeway supermarket, just past Rutland Road (space for one vehicle).
The taxi rank is situated on the High Street and is opposite the Natwest Bank (space for one vehicle).
The taxi rank is situated outside Dudley Port railway station (space for two vehicles).
The taxi rank is situated by the Scott Arms on the Newton Road towards West Bromwich (space for one vehicle).
The taxi rank is situated in the Market Place (space for two vehicles).
The taxi rank is situated in Freeth Street outside the Council House (space for one vehicle).
The one taxi rank is situated outside Ladbrokes in the Market Place (space for one vehicle).
The other taxi rank is situated in Great Western Street opposite the Metro station entrance (space for one vehicle).
The one taxi rank is situated in St Michaels Street (West Bromwich Ringway) outside the Billiard Hall pub opposite the new bus station (space for six vehicles).
The other taxi rank is situated in New Street near to the Public (space for six vehicles).
Sandwell and Dudley Railway Station
The taxi rank is situated at the station for vehicles owned by Permit Holders only (permits granted by Centro).