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  • Extra care housing

    Extra care housing schemes have self-contained apartments, each with one or two bedrooms, kitchen, lounge and bathroom or shower room. Most schemes ...
  • Complaints and compliments about housing

    You may wish to make a complaint, compliment or suggestion about the housing services we provide. You can do this by emailing or calling us.
  • Information for landlords - Housing Benefit and Council Tax Reduction

    Local Housing Allowance - information for landlords.
  • Contact us about housing

    Housing contact information. ... For any other housing enquiry including rents, getting on the housing register and bidding for properties, please call 0121 368 ...
  • Your Housing Benefit award notice explained

    Your Housing Benefit award notice can be confusing. There is an example of an award notice below and we have put a key underneath that answers some of ...
  • Overpayment of benefits

    What happens if I am overpaid Housing Benefit? If we find out that we have paid you too much benefit we will look at the circumstances and decide if it is ...
  • Housing surgeries

    Housing surgeries. We hold regular surgeries where you can come and talk to us about any housing and neighbourhood issues.
  • Contact the benefits team

    To make a new claim for Housing Benefit or Council Tax Reduction you need to fill in our online claim form. For information on how to send us evidence to ...
  • Exchange your home

    Mutual exchange is open to council and housing association tenants. ... Homeswapper is Sandwell's mutual exchange website for social housing tenants .
  • Complaining about housing conditions

    There are extensive duties and powers in Housing Acts which the council has the right to use to intervene or enter private properties to take legal action if ...