Sandwell Council ASSIST
This record is classed under Social care information and advice, Travel and transport, Equipment and adaptations, Learning disability, Physical disability, Mental health, Long Term Conditions, Support in your home, Benefits and entitlements, Welfare rights, Support services, Short breaks and respite care, Deaf and hard of hearing, Deafblind, Visual impairment, Safety at home, Supported living.
| Service Provider Name | Sandwell Council ASSIST |
|---|---|
| Service | Provides advice, guidance and support for adult social care needs. |
| Address3 | PO Box 15825 |
| Town | Oldbury |
| County | West Midlands |
| Post Code | B69 9EL |
| Where do they provide service from? | From customer service advisors at the contact centre. They may refer you on to other services within Sandwell Council or other agencies/providers. |
| Telephone | 0845 352 2266. There is also a text phone for hearing impaired users - 0121 569 2083 |
| Fax | 0121 569 5789 |
| sandwell_assist@sandwell.gov.uk | |
| Website | http://www.sandwell.gov.uk/info/200216/adults_and_older_people/988/contact_adult_social_care |
| Contact position | Secure email address is secure_assist@sandwell.gcsx.gov.uk |
| Area covered | Borough of Sandwell |
| Who is the service for? | Adults who are ill, disabled or who have caring responsibilities and children with disabilities who require special equipment. |
| Referral route | Please call the number above or ask your doctor to refer you to ASSIST. |
| Specific ethnic group? | No |
| Summary of services | Advice, information and helping people to access the services they need including equipment to support them in their home, Blue Badges, Telecare etc. |
| When are the services run? | Monday - Friday |
| Time details | 8am - 8pm. An out of hours team provides help in an emergency for adults with social care needs. Outside of the days and hours shown please call them on 0121 561 3704 (fax 0121 561 3287). |
| Remit | For adult social care needs |
| Chargeable service? | Calls from landlines are charged at the local rate but mobile charges may vary. Other costs depend on the service and an individuals circumstances. |
| Cost of service | See above |
| Means tested | See above |
| Total capacity of service | Not applicable |
| Transport Provided | Not applicable |
| CQC Registered | Not applicable |
| Sandwell Approved List | Not applicable |
| Last updated | 02/05/2013 |
| Location | |
| Disclaimer | Inclusion in this directory does not imply that Sandwell Council endorses the organisations and no responsibility is assumed for the information in their entries or their services. For terms and disclaimer see below. |