Sandwell Council House reception will be closed from 1pm on Tuesday 21 May

The main reception at Sandwell Council House, Oldbury, will be closed from 1pm on Tuesday 21 May due to Annual Council. The reception will re-open as normal at 9am on Wednesday 22 May. Access council services online →

Complesso Healthcare Solutions

This record is classed under Support in your home, Physical disability, Learning disability, Mental health.

Service Provider NameComplesso Healthcare Solutions
ServiceDomiciliary Care and Supported Living
Address1104A Darlington Street
CountyWest Midlands
Post CodeWV1 4EX
Where do they provide service from?carers go to the homes of clients
Telephone01902 23 8014
Area coveredSandwell, Dudley, Walsall, Great Barr, Birmingham, Solihull and Worcestershire
Who is the service for?people with a pysical or learning disability, mental health conditions or dementia, or anyone requiring continuing health care
Referral routeSocial services, Direct payments, health funded and private. Referrals to be emailed to
Specific ethnic group?no
Summary of servicesComplesso Healthcare Solutions aims to support vulnerable people to live to a high degree of independence within their own homes.

We support people including those with a learning disability, physical disability, those experiencing mental ill health and older adults to achieve an independent lifestyle.
When are the services run?24 hours a day, 7 days a weel
Time detailsOffice open 9am - 5pm Monday to Friday.

Oncall service outside office hours.
RemitAs well as providing care and support in people's own homes, Complesso works in parternship with a housing provider to source and provide bespoke supported living accomodation for adults with learning disabilities and mental health issues.
Chargeable service?Yes
Cost of service£12. 97 - £16.00 per hour. Sleep in cost £40 - £60 per night. A Complesso Healthcare Solutions client needs assessment will be carried out to determine a fixed hourly/weekly cost. There is no charge for assessment.
Means testedYes
Total capacity of serviceNo limit
Transport ProvidedIf care/support staff are using their personal vehicles for works purposes business insurance needs to be in place and 45p per mile mileage costs are paid.
CQC RegisteredRegistered provider ID 1_2286496692
DisclaimerInclusion in this directory does not imply that Sandwell Council endorses the organisations and no responsibility is assumed for the information in their entries or their services. For terms and disclaimer see below.

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