Consumer advice news

Trading standards seek help from public and businesses with new campaign

Published on 7th March 2018

Sandwell's trading standards team is calling on the public and honest businesses to join them in the fight against rogue traders and unsafe practices in the food industry.

Advice for the cold snap

Published on 27th February 2018

With plummeting temperatures, Sandwell residents, especially those at risk are being urged to take practical steps to make sure they stay well during the current cold snap.

Taxi driver caught using Costa coffee cup lid as a fuel cap

Taxi driver suspended for using Costa coffee cup lid as a fuel cap

Published on 23rd February 2018

A taxi driver who used the lid of a Costa coffee cup as a fuel cap has had his  Hackney Carriage licence suspended for 24 weeks.

PIC: Cabinet member for public health and protection Councillor Elaine Costigan awards certificates to local shops who have completed their responsible business training

Sandwell launches first Responsible Business Scheme for retailers

Published on 9th February 2018

A training scheme to help retailers tackle the risk of selling alcohol and cigarettes to underage young people has been launched by Sandwell’s trading standards team.

Taxi driver found guilty of refusing to take blind man and his Guide Dog

Published on 18th January 2018

A taxi driver has been found guilty of refusing to drive a visually impaired man and his Guide Dog into Birmingham.

BetterOff Sandwell

Money advice with BetterOff Sandwell

Published on 17th January 2018

People looking to manage their money better, avoid debt and look for jobs in 2018 are urged to check out the new BetterOff Sandwell website.

New protocol to fight scams

Published on 13th December 2017

The launch of a new banking protocol to help people from becoming victims of scams and doorstep frauds has been welcomed by councillors and trading standards bosses in Sandwell.

Latest cash saving energy scheme launched

Published on 6th December 2017

Sandwell residents are urged not to miss out on the latest round of a cash-saving energy scheme which could save them hundreds of pounds on their fuel bills.

Let's Talk Turkey - food safety advice for Christmas

Published on 5th December 2017

With two thirds of UK households choosing to have roast turkey for their Christmas dinner, the Food Standards Agency (FSA) is offering tips on how to safely prepare turkey at home.

Better Off events

Finance advice sessions a success

Published on 16th November 2017

Sessions aimed at helping people look after their money have been held across Sandwell to mark National Financial Capability Week.

Councillor Eling with some of the seized cigarettes

Cigarettes and alcohol seized in Safer 6 operation

Published on 4th October 2017

Sandwell trading standards officers have seized more than 150,000 illegal tobacco products along with four suspected bottles of counterfeit vodka with a retail value of more than £15,000.

Car salesman suspended prison sentence

Published on 15th August 2017

A 28-year-old Wednesbury car salesman was given a suspended prison sentence and ordered to pay more than £800 in fines and costs after admitting selling dangerous and unsafe cars.

Illegal cigarettes seized

Huge hauls of illegal cigarettes by trading standards

Published on 27th July 2017

More than 5.5 million illegal cigarettes and 645 kg of hand rolling tobacco were seized by local trading standards within the Central England Trading Standards Authorities (CEnTSA) in 12 months.

Warnings for the 'careless' generation

Published on 21st July 2017

Trading standards officers are warning young people - especially those aged 18-25 years - to be on their guard against falling victim to fraud.

Scam warning campaign launches

Published on 3rd July 2017

Trading standards officers in Sandwell have launched a month-long campaign during July to highlight scams aimed at a range of people in the community.

Dog lovers warned after illegally imported puppy put in quarantine

Published on 6th January 2017

An illegally imported French Bulldog puppy is in quarantine after a vet discovered it had not been vaccinated against rabies.

Check before you rent app launched

Published on 19th October 2015

A new app will allow people in Sandwell to make sure they ask the right questions while considering renting a property.