Important notice about payments (rent, council tax and other bills)

Due to essential maintenance, we won't be able to take payments over the phone or online between 12pm on Monday 16 July and 12pm on Tuesday 17 July. Cashiers desks at local offices will also be closed

Consumer advice news

Crackdown on unscrupulous second-hand car dealers

Published on 7th June 2018

Potential second-hand car buyers are being urged to make sure that any vehicles they test-drive from a dealer have a valid MOT certificate.

Don't miss a trick - be scam aware

Published on 4th June 2018

Citizens Advice and Trading Standards are joining forces to give people in Sandwell the knowledge to spot scams.


Furniture company ordered to pay nearly £300,000 after man's legs are crushed in a machine

Published on 15th May 2018

A furniture company has been ordered to pay nearly £300,000 after a warehouse worker’s legs were crushed in a compactor at a Wednesbury factory.

Warning on rogue traders and bogus callers

Published on 8th May 2018

Sandwell Council’s trading standards team is warning residents to be on their guard against rogue traders and bogus callers.

Latest cash saving energy scheme launched

Published on 6th December 2017

Sandwell residents are urged not to miss out on the latest round of a cash-saving energy scheme which could save them hundreds of pounds on their fuel bills.

Let's Talk Turkey - food safety advice for Christmas

Published on 5th December 2017

With two thirds of UK households choosing to have roast turkey for their Christmas dinner, the Food Standards Agency (FSA) is offering tips on how to safely prepare turkey at home.

Better Off events

Finance advice sessions a success

Published on 16th November 2017

Sessions aimed at helping people look after their money have been held across Sandwell to mark National Financial Capability Week.

Councillor Eling with some of the seized cigarettes

Cigarettes and alcohol seized in Safer 6 operation

Published on 4th October 2017

Sandwell trading standards officers have seized more than 150,000 illegal tobacco products along with four suspected bottles of counterfeit vodka with a retail value of more than £15,000.

Car salesman suspended prison sentence

Published on 15th August 2017

A 28-year-old Wednesbury car salesman was given a suspended prison sentence and ordered to pay more than £800 in fines and costs after admitting selling dangerous and unsafe cars.

Illegal cigarettes seized

Huge hauls of illegal cigarettes by trading standards

Published on 27th July 2017

More than 5.5 million illegal cigarettes and 645 kg of hand rolling tobacco were seized by local trading standards within the Central England Trading Standards Authorities (CEnTSA) in 12 months.

Warnings for the 'careless' generation

Published on 21st July 2017

Trading standards officers are warning young people - especially those aged 18-25 years - to be on their guard against falling victim to fraud.

Scam warning campaign launches

Published on 3rd July 2017

Trading standards officers in Sandwell have launched a month-long campaign during July to highlight scams aimed at a range of people in the community.

Dog lovers warned after illegally imported puppy put in quarantine

Published on 6th January 2017

An illegally imported French Bulldog puppy is in quarantine after a vet discovered it had not been vaccinated against rabies.

Check before you rent app launched

Published on 19th October 2015

A new app will allow people in Sandwell to make sure they ask the right questions while considering renting a property.