Payments will be unavailable on Friday 6 December, 8am-2pm

Due to essential systems maintenance, we will be unable to accept payments online, by phone or at our offices between 8am and 2pm on Friday 6 December. Apologies for any inconvenience. This does not affect ticket bookings for Santa at the Valley →

Who we may share your personal information with

When we process your personal information, we may share it with other organisations or individuals. The third parties we share your personal information with are determined by the service we are working to deliver to you or on your behalf, what the law says we must do and in some cases, fulfilling a request received from you to share your personal information. Below are the categories of third parties we may share your personal information with:

Public Authorities

  • Her Majesty’s Revenue and Customs and the Department for Work and Pensions
  • Law enforcement and the Courts
  • Some educational institutions
  • The National Health Service
  • Other Local Authorities and Public Authorities
  • Disclosure checking services
  • Members of Parliament and other elected representatives
  • Across Sandwell Metropolitan Borough Council’s services (on a need to know basis only)

Non-Public Authorities

  • Charitable organisations
  • Health care providers
  • Housing providers and Private Landlords
  • Adoption and fostering agencies
  • Employment agencies
  • Some educational institutions
  • Private Service Delivery organisations
  • Legal Counsel representing you or the Council
  • Utility providers

Before we share your personal information, we make sure that those receiving this information understand their legal responsibility, we ensure your information is shared in a secure way, and we only share what is necessary. Sometimes, before we share your personal information we decide whether the decision to share it is appropriate. We also make sure there is a written agreement between the council and the third party.