Payments will be unavailable on Friday 6 December, 8am-2pm

Due to essential systems maintenance, we will be unable to accept payments online, by phone or at our offices between 8am and 2pm on Friday 6 December. Apologies for any inconvenience. This does not affect ticket bookings for Santa at the Valley →

How to contact the Data Protection Officer & Information Commissioner’s Office

The council has a dedicated officer to make sure we respect your rights - this is the Data Protection Officer.

You can contact the Data Protection Officer in writing, by email or phone.

Office of the DPO
Sandwell Council
Oldbury
West Midlands
B69 3DE

Email: dp_officer@sandwell.gov.uk
Telephone: 0121 569 3172

If for any reason you are not happy with how we have handled your personal information or the response from our Data Protection Officer, you can contact the Information Commissioner's Office (ICO).

They have powers to ask us for information and we must cooperate with them.

You can contact the ICO in writing, by email or phone.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Email: casework@ico.org.uk

Telephone: Calling from within the UK 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate.
Calling from outside the UK +44 1625 545 745.