Updates from the council on coronavirus

Check the latest advice on COVID-19 →

Moving to Universal Credit

Universal Credit will be rolled out in Smethwick, Tipton, West Bromwich and Oldbury Jobcentre Plus offices from Wednesday 14 November 2018.

To help you, here are some of the most Frequently Asked Questions about Universal Credit

Here are some of our Top Tips for preparing for Universal Credit

Universal Credit Freephone numbers

0800 328 9344 – Live Service

0800 328 5644 – Full Service

Welfare Rights Advice Line

0121 569 3158

Email the Welfare Rights team