Important notice about payments (rent, council tax and other bills)

Due to essential maintenance, we won't be able to take payments over the phone or online between 12pm on Monday 16 July and 12pm on Tuesday 17 July. Cashiers desks at local offices will also be closed

Emergency highways problem

If you are worried that a lamp post, bollard or pothole is dangerous, for example if you can see wiring on a street light, if the street light has been hit by a vehicle, or if a set of traffic lights are not working please call us immediately.

If it is Monday to Friday 8am to 5.30pm please call 0121 368 1177.

If it is outside these hours and it is an emergency, please call 07867 506556.

If the problem is not dangerous and not an emergency, please complete our online reporting form.

Report a faulty street light


Report a pothole