Easter opening hours

Our offices are closed on Good Friday and Easter Monday. Bins will be collected on your usual day over the Bank Holiday. Information about Bank Holiday bin collections →

Book a pest control appointment

We provide pest control treatments for residents who live in Sandwell and for non-food businesses.

Treatments for rats, mice, bedbugs and cockroaches are free of charge in the home of anyone who lives in Sandwell. Please note, if the property is empty, charges do apply.

For other pests, including wasps, fleas, ants and other insects including carpet beetles, moths and flies) there is a charge of £50 (unless you are exempt due to receiving benefits). Please note, we only offer treatments for wasps between 1 July and 31 October.

Book a pest control treatment

Wasp Button

Wasps

Rat button

Rats

Mouse button

Mice

Bedbug button

Bedbugs

Cockroach button

Cockroaches

Flea button

Fleas

Ant button

Ants

varied carpet beetle

Other insects

Spray button 200x200

Pest control for businesses

If the person responsible for paying council tax at the property being treated receives certain benefits, the service is free:

  • Full Council Tax Reduction
  • Full Housing Benefit
  • Job Seeker’s Allowance (income-based)
  • Employment and Support Allowance (income-related)
  • Income Support
  • Universal Credit (only where there is no reduction in Universal Credit due to working)
  • Pension Credit Guarantee.

We will check you are entitled to a free treatment when you book. If we are unable to verify you receive one of these benefits, we will not be able to offer you a free service.

When you book, we will offer you a morning or afternoon appointment. If there is a charge, payment is taken when you book.

Please read our terms and conditions before you book your treatment.

Due to an upgrade to our systems, you will not be able to book a pest control appointment between 5pm on Friday 8 February and Monday 11 February. We apologise for any inconvenience, please try again when the system is back online.

Important information about your pest control treatment

Rat and mouse treatments

A pest control officer will explain carefully any precautions you should take during and after a treatment and will leave with you details of the pesticides used. If someone comes into contact with rat or mouse poison wash the area of contact thoroughly.

If a poison is eaten, the person should be taken to hospital together with the information sheet showing the poison used and the antidote. If your pet eats your poison, take it to your vet together with the information card, which shows the poison used. In all rodent cases the antidote will be Vitamin K.

Insect treatments

Insect treatments present little risk other than to fish, which should be removed. If you keep insects as pets then ensure they do not come into contact with treated surfaces. 

Non-food businesses

We can also provide pest control treatments and contracts for non-food businesses. Request an appointment if you are a non-food business.

Food businesses such as takeaways and restaurants should set up a contract or book treatment with a commercial pest control company

We do not provide treatments for these pests or any others not listed above:

Other ways to get in touch with the environmental health team

 

Images reproduced by permission of Killgerm Group Ltd.