Book a pest control appointment
Due to system maintenance, our pest control forms will be unavailable on Saturday 11 January. We apologise for any inconvenience - please try again later if you need to log an issue during this time.
We provide pest control treatments for residents who live in Sandwell and for non-food businesses.
Treatments for rats, mice, bedbugs and cockroaches are free of charge in the home of anyone who lives in Sandwell. Please note, if the property is empty, charges do apply.
For other pests, including wasps, fleas, ants and other insects including carpet beetles, moths and flies) there is a charge of £50 (unless you are exempt due to receiving benefits). Please note, we only offer treatments for wasps between 1 July and 31 October.
Book a pest control treatment
If the person responsible for paying council tax at the property being treated receives certain benefits, the service is free:
- Full Council Tax Reduction
- Full Housing Benefit
- Job Seeker’s Allowance (income-based)
- Employment and Support Allowance (income-related)
- Income Support
- Universal Credit (only where there is no reduction in Universal Credit due to working)
- Pension Credit Guarantee.
We will check you are entitled to a free treatment when you book. If we are unable to verify you receive one of these benefits, we will not be able to offer you a free service.
When you book, we will offer you a morning or afternoon appointment. If there is a charge, payment is taken when you book. Please read our terms and conditions before you book your treatment.
Important information about your pest control treatment
Rat and mouse treatments
A pest control officer will explain carefully any precautions you should take during and after a treatment and will leave with you details of the pesticides used. If someone comes into contact with rat or mouse poison wash the area of contact thoroughly.
If a poison is eaten, the person should be taken to hospital together with the information sheet showing the poison used and the antidote. If your pet eats your poison, take it to your vet together with the information card, which shows the poison used. In all rodent cases the antidote will be Vitamin K.
Insect treatments present little risk other than to fish, which should be removed. If you keep insects as pets then ensure they do not come into contact with treated surfaces.
We can also provide pest control treatments and contracts for non-food businesses. Request an appointment if you are a non-food business.
Food businesses such as takeaways and restaurants should set up a contract or book treatment with a commercial pest control company.
We do not provide treatments for these pests or any others not listed above:
Images reproduced by permission of Killgerm Group Ltd.