Look out for your voter registration letter

We've written to every household in Sandwell to make sure the electoral register is up to date. Please confirm your details as soon as you can →

Other ways to report a repair

If you can't use our online reporting system, you can report a repair by:

Email: sandwell_repairs@sandwell.gov.uk 
Telephone: 0121 569 6000

Our opening hours are Monday to Friday, 8am to 5.30pm.

When you report a repair, or if someone is reporting it on your behalf, please have these details ready:

  • Your name (or the tenant's name)
  • Your address (or the tenant's address)
  • A contact telephone number
  • Dates and times when it would be convenient for us to come and repair the problem
  • As much information as possible about the repair (the step-by-step guide in the tenants handbook will help)
  • Any special details the person coming to do the repair should know, such as if you or the tenant has a disability and needs time to answer the door.

‚ÄčFind out how to contact us in an emergency outside office hours.