Spring Bank Holiday - our offices are closed

Council offices and contact centres are closed on Saturday 27 May and Monday 29 May. Your bins will be collected as normal on Bank Holiday Monday. Libraries are closed on Monday 29 May only.

Change of address

If you move house, it's important you tell us as soon as possible so we can send you a bill for Council Tax. Please note however if your house move is more than fourteen days in advance of today's date do not complete any of our online move forms.

Once we have all of your details, we will send you your new Council Tax bill within seven working days.

If you are a landlord that wants to report a change in a tenancy at your property, please visit our landlord tenancy change page

Moving within Sandwell

If you are moving from one Sandwell address to another, and were liable for Council Tax or receiving Housing Benefit at your previous address, please complete the online form below.

If you are receiving Housing Benefit or Council Tax Reduction please complete the relevant part of the form and we'll update your benefits information too.

Tell us you are moving within Sandwell

Moving to Sandwell

If you are moving to Sandwell from outside the borough, please complete this online form.

If you also want to make a claim for benefit please use our online claim form for Housing Benefit or online claim form for Council Tax Reduction. You should also use this form if you are moving from an address in Sandwell where you were not liable to pay Council Tax to an address where you will be liable to pay Council Tax.

Tell us you are moving to Sandwell

Moving out of Sandwell

If you are moving out of the borough to an address outside, Sandwell please complete this online form. You should also use this form if you are moving to an address in Sandwell where you will not be liable to pay Council Tax (eg back to your parents' house).

Tell us you are moving out of Sandwell

Moving out of the country

Please see the information on this page if you are moving out of the country.

In order to complete any of the online move forms you will need to provide details of the address that you are moving to. If you are unsure of the full address details of the property that you are moving to please use the post code finder to assist you. 

Download a form

If for any reason you are unable to complete any of the online move forms please download, complete and return our occupation form.

Third party authorisation

Please be aware that we can only discuss an account or benefit claim with the person named on the bill or claiming the benefit. If you want someone else to be able to contact us on your behalf please fill in our Third Party Authorisation form.

Electoral Register

Don’t forget your vote does not move with you. Your vote matters so make sure you are in – go to www.gov.uk/register-to-vote or call our elections team on 0121 569 3244. Your credit rating will be affected if you don’t!