Updates from the council on coronavirus

Check the latest advice on COVID-19 →

Make a payment at a cash office

These are the offices where you can make a payment over the counter.


One Stop Shop, Sandwell Council House, Oldbury

West Bromwich

104/105 Kings Square,
West Bromwich B70 7NN

Opening hours:

Please note: Due to the ongoing COVID-19 situation, our Kings Square office will be closed until further notice.


Due to the ongoing COVID-19 situation, our Cashier’s Service at Smethwick Council House will be closed until further notice - please make payments over the phone on 0121 569 3460 or make a payment online. We apologise for any inconvenience.

You can also make payments at neighbourhood services centres.

You can pay via the following payment methods:

  • Cash
  • Cheque
  • Postal order
  • Debit card (Maestro, Solo and Electron)
  • Credit card (Visa and Mastercard)

You will need to provide a plastic payment card, or quote your customer reference number or supply documentation identifying your details.