MySandwell will be unavailable on Sunday 23 February

Due to essential maintenance, MySandwell will be unavailable between 8am and 4pm on Sunday 23 February. Sorry for the inconvenience.

Taxi and Private Hire licences


The Private Hire and Hackney Carriage trade or the Taxi trade as it is more commonly known, is licensed and regulated by Sandwell's Licensing Office.


When going through the application process it should be noted that first time applicants will be subject to a Criminal History check. Renewal applicants will be required to take a Criminal History check every three years. The Disclosure and Barring Service website has information related to this check. The document "An Applicant's Guide to completing the Disclosure and Barring Service application form" will provide guidance on this process.


The following link will also support you to complete the various requirements in support of your License application as detailed in the Private Hire and Hackney Carriage Licensing Handbook and will provide all the information a current licensed driver will require.

Licensed drivers and License applicants who need to book a Medical Assessment with Sandwell Hospital Occupational Health Unit can do so by calling 0121 569 3306. The linked instructions and questionnaire need to be printed, completed, and taken along to the appointment that you book. link to attachments above.

Applicants and existing licence holders wishing to drive a wheelchair accessible private hire vehicle or a hackney carriage will also be required to complete a wheelchair user assessment.  You will be assessed on the loading and unloading of a wheelchair into the vehicle, safely restraining the wheelchair according to the manufactures instructions including fitting of the seatbelts in accordance with manufacturer’s instructions and current legislation.  Further information is available to download here.


Taxi and Private Hire Licensing Office, Waterfall Lane, Cradley Heath. B64 6RL.
Tel: 0121 569 6655

Opening Hours
Monday to Thursday 8.00m to 12.00noon 1.00pm to 4.00pm
Friday 8.00am to 12.00noon 1.00 pm to 3.30pm
Saturday and Sunday Closed Closed

Please note that the office is closed between 12.00noon and 1.00pm for lunch.

Catch a taxi safely

Licensed taxis and pre-booked private hire vehicles are a safe way to travel, but there are some simple steps you can take to make your journey a safer one.