MySandwell will be unavailable on Sunday 23 February

Due to essential maintenance, MySandwell will be unavailable between 8am and 4pm on Sunday 23 February. Sorry for the inconvenience.

What can I do if my bin hasn't been emptied?

What do I do if my bin hasn't been emptied?

If none of your bins for any particular collection service have not been emptied on your street.

If we haven’t emptied one of your waste or recycling bins and we’ve left a sticker or you’ve tried to log a missed collection and you can’t, please check the following: