How you will get your benefit

 

Council Tax Reduction

Any Council Tax Reduction that you are entitled to will be put straight onto your Council Tax account. You will receive a new bill confirming how your Council Tax instalments have changed due to the Council Tax Reduction. For more information on how to make these payments or to sign up for a Direct Debit please visit our Council Tax payment page.

Housing Benefit

How your Housing Benefit is paid depends on the kind of tenancy that you have. Please note that payment days and dates may change slightly around bank holidays, Christmas and Easter. If we need to make payments into your bank account you may be interested to know that you can set up a Credit Union account to receive your payments. Please visit Six Towns Credit Union for more information.

Council Tenants

Your Housing Benefit will be paid every week directly to your rent account with Sandwell Housing It will be paid weekly on a Friday. You should change your payments to make sure that your rent account is kept up to date. If you are not sure about how much you should pay our Housing Team will be able to help you.

Housing Association/Registered Social Landlord Tenants

If you have a tenancy with one of these organisations you normally have a choice as to how Housing Benefit is paid. You can get the Housing Benefit paid directly into your bank account and make the rental payments yourself. You will receive your Housing Benefit every four weeks in arrears. This means that the payment that you receive will be for the four weeks that have just ended. Alternatively, you can ask for payments to be made directly to your landlord. Your landlord will receive Housing Benefit payments from us every four weeks in arrears. Please note that you will be responsible for paying your landlord any difference between the rent that is charged and your Housing Benefit.

Private Tenants

Most Private Tenants are paid under the Local Housing Allowance Scheme. You will receive your Housing Benefit payments direct to your bank account every two weeks in arrears. This means that the payment that you receive will be for the two weeks that have just ended.

We can consider making Housing Benefit payments directly to your landlord if you have rent arrears or have difficulty managing your finances due to vulnerability. We can also make payments directly to your landlord where it is a condition of the tenancy and your rent is equal to or lower than your LHA rate. If payments are made directly to your landlord then they will be made every four weeks. Please note that if you have rent arrears of eight weeks or more then we are legally required to make the payments directly to your landlord.

Any payments made to your landlord will be paid four weekly in arrears.

Before October 1996 we used to pay Housing Benefit two weekly in advance. Anyone who has claimed continuously since before this date may still receive their Housing Benefit in this way.

Payment Dates 2016-17

All of customers who are in Housing Association or Privately Rented properties are paid on the same dates. The payment dates for the year 2016-17 are shown below:

Paid two-weekly in arrears
 Date payment is made  Period Payment is for
 10 April 2017  27 March 2017 - 09 April 2017
 24 April 2017  10 April 2017 - 23 April 2017
 8 May 2017  24 April 2017 - 07 May 2017
 22 May 2017  08 May 2017 - 21 May 2017
 5 June 2017  22 May 2017 - 04 June 2017
 19 June 2017  05 June 2017 - 18 June 2017
 3 July 2017 19 June 2017 - 02 July 2017
 17 July 2017  03 July 2017 - 16 July 2017
 31 July 2017  17 July 2017 - 30 July 2017
 14 August 2017  31 July 2017 - 13 August 2017
 29 August 2017  14 August 2017 - 27 August 2017
 11 September 2017  28 August 2017 - 10 September 2017
 25 September 2017  11 September 2017 - 24 September 2017
 9 October 2017  25 September 2017 - 08 October 2017
 23 October 2017  09 October 2017 - 22 October 2017
 6 November 2017  23 October 2017 - 05 November 2017
 20 November 2017  06 November 2017 - 19 November 2017
 4 December 2017  20 November 2017 - 03 December 2017
 18 December 2017  04 December 2017 - 17 December 2017
 3 January 2018  18 December 2017 - 31 December 2017
 15 January 2018  01 January 2018 - 14 January 2018
 29 January 2018  15 January 2017 - 28 January 2018
 12 February 2018  29 January 2018 - 11 February 2018
 26 February 2018  12 February 2018 - 25 February 2018
 12 March 2018  26 February 2018 - 11 March 2018
 26 March 2018  12 March 2018 - 25 March 2018
Paid four-weekly in arrears
Date payment is made Period payment is for
10 April 2017 13 March 2017 - 09 April 2017
8 May 2017 10 April 2017 - 07 May 2017
5 June 2017 08 May 2017 - 04 June 2017
3 July 2017 05 June 2017 - 02 July 2017
31 July 2017 03 July 2017 - 30 July 2017
29 August 2017 31 July 2017 - 27 August 2017
25 September 2017 28 August 2017 - 24 September 2017
23 October 2017 25 September 2017 - 22 October 2017
20 November 2017 23 October 2017 - 19 November 2017
18 December 2017 20 November 2017 - 17 December 2017
15 January 2018 18 December 2017 - 14 January 2018
12 February 2018 15 January 2018 - 11 February 2018
12 March 2018 12 February 2018 - 11 March 2018