Information and advice to consumers about goods and services before you buy and the information you need to resolve your consumer issues after you have made a purchase.
The trading standards service aims to support businesses in Sandwell by providing comprehensive, easily accessible and relevant advice which will enable those businesses to meet their legal obligations.
There is a high proportion of goods sold by either weight or measure. We independently verify that goods are labelled with the correct weight or measure and that equipment used to determine this is accurate.
We offer an efficient, customer focused and cost effective service not only to businesses but also to local authorities, enforcement agencies and organisations throughout the country and beyond.
The trader register is designed to put residents in touch with traders who are committed to doing a good job at a fair price. Search for a reputable tradesman.
Commonly referred to as "cowboys", rogue traders pose as tradesmen offering any number of services to residents. We have a specialist team of officers set up to protect residents from rogue traders.