Important notice about payments (rent, council tax and other bills)

Due to essential maintenance, we won't be able to take payments over the phone or online between 12pm on Monday 16 July and 12pm on Tuesday 17 July. Cashiers desks at local offices will also be closed

Facing the Future

Here in Sandwell we're radically changing the way we work through our Facing the Future programme

Put simply, we need cash to do things for you - everything from emptying your bins and mending potholes to keeping children safe and looking after older people.

But we now get less money from Government, we have £132 million less this year than five years ago, roughly £400 less for each man, woman and child in Sandwell.

Facing the Future has already saved the council £22 million this year (2015/16) and next year (2016/17)  but we need to carry on making savings, bring in more money  and we want to give you - our residents a bigger say in running services and tackling problems.

So we've come up with a fresh approach - a package of projects to change the way we work and save money across the whole council

Here's a video explaining what Facing the Future is all about.