Changes to online and telephone payments

We've recently changed the phone numbers and webpages we use to take payments. If you make a regular payment online or by phone, please check out our new weblinks and phone numbers →

Benefits and grants downloads

The following files are available for download. Files in PDF format can be read using Adobe Reader. MS Word and Powerpoint files can be read by using their respective applications or any alternatives.

Local housing allowance

Local housing allowance (LHA) is a new Housing Benefit scheme for tenants who rent accommodation from a private landlord.

Guide to benefits advice in Sandwell

Understanding the different types of benefits available can be difficult. This leaflet goes through the organisations that can provide you with information, help, advice and support.